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Review your cookie preferences: tick/untick the boxes to opt in/out of the different types of cookies (scroll down for more information on cookies and for our Cookie Policy):

Lucky Voice Cookie Policy

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the service, your choices regarding cookies and further information about cookies.

Lucky Voice ("us", "we", or "our") uses cookies on the www.shop.luckyvoice.com website (the "Service").

What are cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third-party (see more information below about third-party cookies) to recognize you and make your next visit easier and the service more useful to you. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

Some of the cookies that we use mentioned are third-party cookies. These include:

Google Analytics (Analytics) - we use Google Analytics to anonymously track website behaviour, such as which pages are visited and which features on the website are interacted with.

Click here to see Google’s privacy policy.

Hotjar (Analytics) - We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Facebook (Analytics and Advertising) - We use Facebook pixels to track how many users visit our website through Facebook and to make personalised ads. For more information about how Facebook uses your data, click here.

Rakuten (Advertising) - We use Rakuten to advertise our service on other platforms, and use cookies to track how many users have come from one of these ads. For more information about how Rakuten uses data, click here.

How to control cookies from your browser settings

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

For the Chrome web browser, please visit this page from Google:
https://support.google.com/accounts/answer/32050

For the Internet Explorer web browser, please visit this page from Microsoft:
https://support.microsoft.com/kb/278835

For the Firefox web browser, please visit this page from Mozilla:
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

For the Safari web browser, please visit this page from Apple:
https://support.apple.com/en-gb/HT201265

For any other web browser, please visit your web browser’s official web pages.

You can learn more about cookies here:

AllAboutCookies: https://www.allaboutcookies.org/

Network Advertising Initiative: https://www.networkadvertising.org/

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